How can we help?

Yes. Creating your wedding website, collecting RSVPs and setting up gifts is free. Gifts carry a 4% JanaTribe fee, and a few optional extras, like music on your invitation cover, are paid. You always see the price first.

Go to the wedding website builder, enter your names, then choose a template, a colour and an invitation cover. Your website goes live with its own link straight away.

Yes, any time from your dashboard. Your details, photos and guest replies stay exactly as they are. Browse the wedding website templates to compare them.

No. Guests open your link, reply in a few seconds and can leave a note. Nothing to download.

Every reply appears in your dashboard as it arrives. We also email you a short summary of new RSVPs, so your inbox doesn't fill up.

Copy your link from the dashboard and send it by WhatsApp, email or social media. It shows a preview with your names when shared.

From the Gifts section of your website, or by scanning your gift QR card. Guests pay with MTN Mobile Money, Telecel Cash, AT Money or a Visa or Mastercard card, through Paystack.

JanaTribe takes 4% of each gift, and Paystack's processing fee (about 1.95% in Ghana) is also taken from the gift. Guests can tick a box to cover the fees, so you get about their full gift. Your gift email shows the full split.

Paystack pays each gift straight to your mobile money wallet, normally the next business day. The first payout to a new or changed number can be held for a day or two while it's verified.

In your dashboard, open your wedding and go to “Where your gifts go”. The number must be registered in your name; we check the account name with the network before saving. You'll get an email whenever it changes.

Most gifts appear within a minute. If it's been longer, send us the payment reference from the guest's receipt (it starts with JTG-) and we'll trace it with Paystack.

Start on our page for wedding vendors. Add your services, photos and prices, and couples can contact you from your profile.

Open your listing and choose “Claim”. We'll email you a verification code to send us on Instagram or WhatsApp, and then the listing is yours to edit.

Find them in the marketplace and send an enquiry from their profile. The vendor replies to you directly.

Use “Forgot password” on the login page, or “Continue with Google” if you signed up with Google. Still stuck? Message us and include the email on your account.

Anyone with your link. We don't list couples' websites in search engines. Want it hidden? Message us and we'll make it private.

Email info@janatribe.com from the address on your account. We'll delete your data, except gift records we must keep for legal and accounting reasons. See our privacy policy.